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Privacy Policy

Last Updated: August 5, 2026

This Privacy Policy describes how Neuro3DModels (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our website (neuro3dmodels.com), contact us, or use our services.

We are committed to protecting your privacy and processing your data in accordance with the EU General Data Protection Regulation (GDPR / RODO).

1. Who is the Data Controller?

For the purposes of the GDPR, the Data Controller responsible for your personal information is: Operator: Oskar Żółciński (operating as Neuro3DModels)

Legal Status: Unregistered Activity (Działalność nierejestrowana)

Address: Skalskiego 3/38, 03-982 Warsaw, Poland

Email: contact@neuro3dmodels.com

2. What Information Do We Collect?

We only collect information that is necessary to provide our services and operate our website.

  • Information you provide directly: When you use our contact form, email us, or inquire about custom 3D modeling services, we collect your name, email address, and the contents of your message (including project briefs or reference files).
  • Information collected automatically: When you visit our website, our servers may automatically log basic technical information, such as your IP address, browser type, device information, and pages visited. This helps us ensure the website functions securely and properly.

3. Why We Process Your Data (Legal Basis)

Under the GDPR, we must have a valid legal basis to process your information. We process your data for the following reasons:

  • To respond to inquiries and provide services (Contract / Pre-contractual steps): To reply to your emails, discuss potential 3D modeling projects, and deliver requested assets or services.
  • To run our business (Legitimate Interest): To ensure website security, prevent fraud, and analyze basic web traffic to improve our portfolio and free asset repository.
  • To comply with the law (Legal Obligation): If you hire us for paid services, we may need to retain certain billing or invoicing details to comply with Polish tax and accounting laws.

4. How We Share Your Information We do not sell your personal data to anyone. We only share your data with trusted third-party service providers who assist us in operating our website and business (such as web hosting providers, email servers, or cloud storage for project files). These providers are contractually obligated to protect your data and only process it on our instructions.

5. Data Retention 

We keep your personal data only as long as necessary:

  • General inquiries: Kept until your query is resolved, and then periodically deleted.
  • Client project data: Kept for the duration of the project and for a reasonable period afterward for portfolio management and warranty purposes.
  • Billing/Financial records: Retained for 5 years as required by Polish accounting laws.

6. Your Privacy Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You can request a copy of the data we hold about you.
  • Rectification: You can ask us to correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to certain legal exceptions (e.g., tax records).
  • Restriction & Objection: You can ask us to restrict the processing of your data or object to how we use it.
  • Withdraw Consent: If you provided data based on consent, you can withdraw it at any time.

To exercise any of these rights, please email us at contact@neuro3dmodels.com. If you believe we are processing your data unlawfully, you have the right to file a complaint with the Polish supervisory authority: the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych - PUODO).

7. International Users

While we are based in Poland and governed by EU law, we welcome users globally. Regardless of where you reside, we afford all our users the rights to access, correct, or delete their data as outlined in Section 6.

8. Cookies

Our website uses basic cookies to function correctly and securely. If we introduce non-essential cookies (such as advanced analytics or marketing trackers), we will request your explicit consent via a cookie banner before they are placed on your device.